Terms & Conditions

These terms apply to your use of vexora-luxe.com and to every order placed on it.

1. 1. Who we are and scope

   This website is operated under the name VEXORA LUXE by Mugiwara LLC (“we”, “us”), a limited liability company organized under the laws of the State of Wyoming, USA. Address: 30 N Gould St #42808, Sheridan, WY 82801, USA. Email: info@vexora-luxe.com. Further details are on our Legal Notice page.

   These terms apply to everyone who uses the website and to all orders placed on it. For deliveries to Türkiye, the Pre-Contract Information and the Distance Sales Agreement also apply; in case of conflict, the provision more favourable to the consumer prevails.

   If you are a consumer, nothing in these terms affects the mandatory consumer protection rules of your country of residence.

2. 2. Products and authenticity

   All products sold on this website are genuine Michael Kors products. VEXORA LUXE is an independent retailer of these products, not their manufacturer.

   Michael Kors and MK names and logos are trademarks of their respective owners. VEXORA LUXE is not affiliated with the Michael Kors group of companies; Michael Kors does not operate this website and is not responsible for sales made on it.

   We aim to show products as accurately as possible; colours may vary slightly depending on your screen. The main characteristics of each product are stated on its product page.

3. 3. Placing an order and formation of contract

   When you select “Checkout” in your shopping bag, you are taken to the secure payment page of our payment provider, Stripe. By confirming your order and completing payment on that page, you place a binding order with an obligation to pay.

   The contract is formed when your payment is confirmed. We send an order confirmation, including the order summary and the applicable contract terms, to the email address you provide.

   When checkout starts, the items in your order are reserved for you for a short time; if payment is not completed within that time, the reservation lapses automatically.

   You must be at least 18 years old, or have the consent of a parent or guardian, to place an order.

4. 4. Prices and payment

   Prices are shown in the currency of the delivery country you select. Shipping is included in the price and is not charged separately. The total amount is shown on the payment page before you pay.

   Import duties and taxes, where goods are imported into the delivery country: paid by the seller; you pay nothing more on delivery.

   Payments are processed by Stripe by credit or debit card. You enter your card details directly on Stripe's payment page; they are never sent to or stored by us.

   If there is an obvious error in a price or product description, we will contact you and you may choose either to proceed at the correct price or to cancel your order for a full refund.

5. 5. Delivery

   Orders are shipped from our warehouse in the USA, Germany, the United Kingdom, the United Arab Emirates (Dubai) or Türkiye, depending on the delivery country, and handed to the carrier after payment is confirmed. Delivery takes place no later than 30 days after the contract is concluded, and we email you the tracking number when your order ships.

   In any event, we will deliver your order within 30 days of the contract being formed. If we fail to do so, you may terminate the contract and we will refund you within 14 days.

   If an ordered item turns out to be unavailable, we will inform you without undue delay and refund all payments received, including delivery costs, within 14 days.

   Risk of loss of or damage to the goods passes to you when you, or a person you name (other than the carrier), take physical possession of them.

   If the parcel is visibly damaged on delivery, please ask the carrier to record the damage if possible and let us know at info@vexora-luxe.com. This does not affect your statutory rights.

6. 6. Right of withdrawal and returns

   You may withdraw from your order within 14 days of delivery without giving any reason. The conditions and procedure are set out on our Returns & Withdrawal page. You can give notice online using our withdrawal function: Withdraw from contract here.

7. 7. Faulty goods and statutory rights

   We are responsible for delivering goods that conform to the contract. Your statutory rights for faulty goods under the law of your country of residence remain unaffected; in the European Union this liability lasts at least two years from delivery.

   If an item is faulty, damaged or not what you ordered, please write to info@vexora-luxe.com with your order number. We bear the cost of returning such items.

   Any manufacturer's warranty is subject to the manufacturer's own terms and is in addition to, not instead of, your statutory rights.

8. 8. Liability

   We do not exclude or limit our liability for intent, gross negligence, death or personal injury, or any other liability that cannot be limited by law.

   Otherwise, and to the extent permitted by applicable law, our liability under the contract is limited to the price of the relevant order and to damage that was foreseeable when the contract was formed.

   We are not responsible for the content of third-party websites linked from our website.

9. 9. Use of the website and intellectual property

   The texts, design, the VEXORA LUXE name and logo and our own images on this website may not be copied, reproduced or used commercially without our permission. Michael Kors trademarks and certain product images belong to their respective owners.

   You may not use the website for unlawful purposes, scrape it by automated means, or interfere with its operation.

10. 10. Personal data

    We process personal data in accordance with our Privacy Policy. Information about cookies is in our Cookie Policy.

11. 11. Governing law and disputes

    These terms are governed by the laws of the State of Wyoming, USA. If you are a consumer, you also benefit from the mandatory consumer protection provisions of the country in which you live.

    Consumers in the European Union and the United Kingdom may bring proceedings in the courts of their country of residence. The European Commission's Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025. We are not obliged to participate, and do not participate, in dispute resolution proceedings before a consumer arbitration board.

    Consumers in Türkiye may apply to consumer arbitration committees or consumer courts as described in the Turkish version of these terms.

    Subject to the above, the state courts of Sheridan County, Wyoming, and the federal courts located in Wyoming have jurisdiction.

12. 12. Changes and language

    We may update these terms from time to time. Each order is governed by the terms in force when it was placed.

    These terms are published in Turkish and English. The Turkish version governs for consumers in Türkiye; the English version governs for all other customers.